Care Vision’s digital care management software has transformed the way that hundreds of care settings and facilities operate across the UK. Its intuitive dashboard, full of essential applications for healthcare, HR, logistics and planning, is easy to use and covers all bases. However, as with any tool, it only becomes truly effective when you learn how everything works.
Comprehensive training in Care Vision will enable you to become fluent in its use in no time at all. You can discover features that you have not tried before and find out how to maximise the potential of every single feature and function. When care staff and managers are better trained, the quality of care and support they can offer to care home residents increases, leading to better health outcomes, higher satisfaction levels, a happier workforce and a more efficiently run organisation.
Video training support at your fingertips
When you sign up to Care Vision, you will unlock a series of free video training sessions, written and recorded by our team of top trainers and industry experts in a clear and engaging way. The videos can be accessed via your Care Vision account on any smart phone or internet-enabled device. You can watch them whenever and wherever you like, as many times as you need to, in order to become proficient in using the system.
Topics are grouped under headings and easily searchable to find exactly what you need. Videos can be shared to other colleagues to watch separately or you can meet up to watch together and work through the steps shown in a group. If you have any questions after watching the videos, the Care Vision team is on hand to offer additional support and advice. The website is also full of helpful information, news updates and suggestions on how to get the most out of your Care Vision software.
Help each other learn about Care Vision
Of course, watching videos is not the only way to learn about how to use Care Vision in your setting. Many people learn best when they get to try out a new system and get their hands directly on the tech. Care managers can pair up experience staff with new joiners, or those who have not yet used Care Vision as part of their daily routines. This can be a valuable part of a wider job shadowing arrangement to help newer members of staff learn all the systems and processes quickly in a busy care home.
This helps staff pass on knowledge to each other and navigate their way around the system together. The less experienced person will learn by observing and then having a go themselves. Meanwhile, the employee with more experience in the system may well learn new things, or consolidate their own skills by having to teach them to someone else. You could even set up clinics for newcomers to ask questions and seek clarification from more experienced users who are happy to share their knowledge on a more formal basis during regular sessions.
Trial and error
Another effective way to learn a new system is to jump straight in and start having a play. This helps you familiarise yourself with how it works and where to find everything on the dashboard. Start by seeing what tools there are – and what they do. You could set aside some self-training time for this so that you are not interrupted. Have a notebook and pen alongside your smart device so that you can take notes for yourself as you go along. You might like to look ahead at the type of tasks you will be expected to do during your next shift and take time beforehand to make sure you understand how to use the system to help you complete them. For example, updating the eMAR system after a medication round, updating resident personal records or filling in weight, nutrition or behavioural monitoring tools. Often, shifts are very busy and filled up with practical aspects of caring for your residents. This leaves very little time to try out an unfamiliar system. By ensuring you are well-versed in how to use each tool, you will not only save time, but you will also reduce the likelihood of making errors and causing delays by taking too long to work out what you are doing.