Monitor how long staff are taking to respond to enquiries.
Generate reports of how many service user enquiries you have had.
Auto-generate care plans from pre-admission details.
Enhance efficiency, accuracy and communication.
Once the user enquiry is completed, staff can evaluate the information gathered and decide what actions are necessary for that specific service user to best meet their needs and preferences.
Yes, confidentiality is of utmost importance. We’re GDPR compliant.
During a service user enquiry, typical information collected includes personal details such as full name, date of birth, address, next of kin and medical history.
You can generate detailed reports such as the number of enquiries received per month, number of enquiries actioned, total enquiries converted, etc.