Care Vision was born from the challenges of running a care home
Care Vision uses technology that not only organises care work but ensures a safer, better and more intimate experience for every member of the community, from administration and carers to residents, family and friends.
So, it is no surprise that a team of care home managers with over 40 years of experience conceived a suite of technology to fundamentally simplify and streamline the work they do.
Rishi Jawaheer has been a director of the Jawa Group for over 12 years. His parents came to the UK from overseas in the 1970s, training as specialist mental health nurses and later working as nursing managers in the NHS. The family’s first dementia care home was established in the 1980s, in SE London.
Rishi grew up in this home with his parents providing care and service. The Jawa Group now operates three services within a purpose-built care village on the original site. During his directorship Rishi has overseen many changes in the company, including the early adoption of sector-specific technology. Rishi’s role within the business is pivotal to the delivery of high quality EMI care.
Rishi is also the director of Namaste Care International, which promotes meaningful activity to dementia service users. The Jawa group is an active member of national care association and supports campaigns to highlight important issues facing the care industry to MPs and peers. We explore ways we can use technology to make work more centred around the service users from the carers perspective.
Every aspect of the company’s care provision is driven by a firm commitment to caring for the individual. The Jawaheer family have been nominated as finalists in National Dementia care awards in categories of best care home and lifetime achievement in dementia
Introducing Care Vision
At Care Vision we know that simplifying means unifying: the many types of tasks and departments that share space under your one roof should also share one integrated system. From prescriptions and therapies to food prep, housekeeping, health & safety, HR and family visits.
Leveraging all the latest connective technology Care Vision makes even small tasks quicker and easier while keeping a log of all activity. A cloud-based solution available on multiple platforms, including desktop tablet and mobile devices. Not only does this prevent errors in task execution, it ensures transparent completion of each required task, providing a verified log of every action, fulfils even the most detail-specific current or future compliance regulations.
- Cloud Based solution, access anywhere, also secure data
- Promotes individual choice and interaction
- Preserves dignity and independence
- Designed from carers perspective also incorporating CQC KLOE
“I have worked as a carer for over 20 years. For the majority of that time, we had to keep hand-written paper records for all our residents. If an accident happened, we would have to complete an accident form, update the family and management, make records in daily notes and the communication book. This would take up lots of time duplicating entries like this. A lot of the time my staff would not even read the communication book. Now, using care vision everything has changed. The pressures of record-keeping and trying to remember things from the top of my head has is a thing of the past.Care Vision has allowed me to spend more time with my resident and give them a better quality of service. It also ensures that all of my relevant colleagues and family members are updated with ease.”
“I am so appreciative of the great work carers do for the elderly. At the same time, it is a very demanding job with a lot of responsibility. I would like to know if my mother’s condition changes in any way, but I understand, that is difficult for the staff to meet the needs of all the residents within their care and keep families informed on time. Sometimes I feel like I am burdening the staff when I call, because I know how busy they are on the floor. Since the home started using Care Vision, it is evident to me, that the staff seem a lot more relaxed, whilst on duty. Having the family app on Care Vision allows me to access care plans and interactions, without disturbing the staff all the time. The other day was my daughter’s birthday, and even though dad couldn’t come with us, we’ve sent him a special video message from all the gang! That way, dad can still be part of it, which means a lot to all of us.”
“Running a care home can be one of the most challenging jobs around. Not only are your service users in vulnerable and sometimes critical situations, but in challenging time of recruitment and limited resources we sometimes have to accept that the quality of staff available is not always to the required standard. So keeping them in check and ensuring that they are supervised and monitored is another task in itself. Head office of the care group also have targets they wish me to meet and with high-publicity horror stories like the greenfield fire disaster we have to ensure fire safety as well. Maintaining the building and infection control practice along with food service – are all added elements added on. Don’t forget about worrying for the money to arrive. Local authorities can be one of the slowest payers and we still have our payroll at the end of the month. Managing all of this is an impossible task, which is made easy and digestible with Care Vision. Staff accountability is evidenced by accidents, missed medication etc – all alerted directly to the manager. Care Vision takes away the stress of the overbearing administration within a care service, allowing me to give more time to residents and my staff.”
As a clinician I have found Care Vision an invaluable resource to improve patient care. When reviewing patients on my care home rounds, using Care Vision, I have been able to easily access their care data as well their medication administration record all from one source. This not only enables the clinical team to gain a better holistic perspective of the patients current health status, but also for this to be done in a more efficient manner. Additionally, I have found that since the implementation of care vision it has raised standards within the care home as it allows the nursing staff & carers to more easily enter accurate patient data in a timely manner which then enables more informed clinical decisions to be made by the medical team thus further improving patient outcomes. Examples of this include more appropriate medication prescribing and earlier identification of deteriorations in patient’s clinical conditions.