I have worked as a carer for over 20 years and for the most of that time we had to keep hand-written paper records for all our residents. If an accident happened, we would have to complete an accident form, update the family, the management, make records in daily notes and the communication book… all this took up lots of time and sometimes the rest of the staff wouldn’t even read the communication book! Now we’re using Care Vision everything changed, for starters I spend just about half the time writing records. It let me spend more time with my residents and I do think I’ve given them a better service.

Susan Brown Senior Carer at Oatlands Care Home